Meeting Note Taking Tips
/I take notes in every meeting I attend. Even if I am not responsible for note taking, I take notes. It is now a habit and I know that I have better retention of what was discussed if I take my own notes.
Below are tips for taking productive and easy to reference meeting notes. The tips are primarily from a project manager's perspective in that my method for note taking assumes ownership for all follow-up items, of all meeting attendees, not just myself.
The tips can be used when taking notes on a computer or handwritten in a notebook. From a not-duplicating-work perspective, I prefer to take notes on my computer because I am inevitably going to transcribe them into Evernote and/or email after the meeting. However, from an etiquette perspective, I prefer handwritten because no one will worry that I am checking my email or responding to IMs (we've all done it, it's very rude, stop it).
Before the Meeting:
- Add meeting name and date to the top of the notes
- Write down attendees
- Create 3 sections: Notes, Action Items, Outstanding Questions
- Since you do not know how many notes will be taken in each section, if you are taking notes by hand, I recommend having separate sheets of paper for each section
During the Meeting:
- Write down any key information, comments, and/or opinions in the notes section
- Add a note to Action Items EVERY TIME someone says they are going to do something or asks you or someone else to do something
- Key phrases to listen for are "I will send that to you after this meeting" or "Jessie will follow-up with that" or "We will send you a soft copy of this presentation"
- Add a note to Outstanding Questions if a question arises and is not answered during the meeting
- Key phrases to listen for are "I have to look into that" or "Let me get back to you"
After the Meeting:
- Send recap of all three note sections to all attendees and ask attendees to validate the notes are correct and comprehensive
- See blog post on Subject Lines for tips on how to write the subject line for your recap message
- Follow-up individually with those attendees who are responsible for action items
- Track down answers to any outstanding questions and respond to appropriate attendees
I do not mark my "Meeting Follow-Ups" to-do list item as complete until all action items and outstanding questions have been addressed. I use the checkbox feature in Evernote to keep track of the status of each item.
What other tricks do you use to take notes during a meeting? Let me know in the comments section below!